MENU
component-ddb-728x90-v1-01-desktop

Consumer Reports: The bot that stole Christmas

Many people might not realize it's not just high demand that makes hot holiday items scarce -- it's actually hi-tech, high-speed software robots that snatch up the sought after toys before you can get them in your cart. (Image credit: MGN Online & Consumer Reports)

Many parents know that feeling of dread when you can't get your hands on the hot toy of the holiday season. But what you might not realize is that it's not just high demand that's making these items scarce -- it's actually hi-tech, high-speed software robots that snatch up the sought after toys before you can get them in your cart. Once they buy up as many as they can, they turn around and sell them on the secondary market at a premium.

Scalpers have used this technology for years to snatch up tickets to concerts or sporting events. The BOTS Act -- or Better Online Ticket Sales Act of 2016 -- tried to end to that practice, but the law only applies to tickets, leaving scalpers to move on to things like toys or sneakers. Not illegal, but many think bot users should go on the naughty list.

So, how do you get the must-have toy without getting played? Bree Fowler, of Consumer Reports, says you won't beat the bots, so try to get ahead of the trend. When there are preorders for things like the Nintendo systems, you can get online and try your best. It also pays to shop early. Get in before the hype. CR also recommends finding out what the actual retail price is so you aren't gouged by a re-seller.

All Consumer Reports material Copyright 2017 Consumer Reports, Inc. ALL RIGHTS RESERVED. Consumer Reports is a not-for-profit organization which accepts no advertising. It has no commercial relationship with any advertiser or sponsor on this site. For more information visit consumer.org.

Trending