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Same-day appointments are crucial for kids

An ear infection is the latest ailment that brought 7-year-old Elijah Moss to Angel Pediatrics in Franklin. (Photo credit: WLOS staff)

An ear infection is the latest ailment that brought 7-year-old Elijah Moss to Angel Pediatrics in Franklin.

"Sometimes, it will hurt, and it's scary, too," he said.

"When you have a child -- maybe who wakes up with a rash, ear infections, strep throat -- an appointment for next week is just not going to work," his mom, Bree Moss, added.

Now, patients like Elijah can be seen almost immediately.

Same-day appointments now make up 50 percent of the business at this practice. In Elijah's case, he came in and had his ears looked at in no time.

"There should be no reason that people who live further out from a big city shouldn't receive the same quality of care that someone who lives in a big city, say like Asheville," said Arielle Lankford, a certified pediatric nurse practitioner.

"Getting in, getting the issue addressed, and getting your child better, that's the bottom line," Bree insisted.

Now, it is happening more than ever before in rural areas.

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