Buncombe Co. Power Outages
Record-setting low temperatures are hitting thousands of people in both Carolinas especially hard, as they try to brave the cold without power and heat.
In Swannanoa, a substation blew leaving residents in the cold until possibly early this evening.
Not for another five hours, which means many are sitting in cold homes right now, without heat.
Many residents in Buncombe County woke up to record low temperatures below zero, on this coldest January 7th in more than 130 years.
Duke Energy says an equipment failure early this morning at a substation off New Salem Road caused the outages.
They say cold temperatures do put strain on equipment, but the cause of this failure isn't necessarily weather related.
Jason Walls, Dist. Mgr. Duke Energy, "cold weather is a contributing factor but what we do know is it needs to be repaired."
Duke is asking customers to help keep things running smoothly by reducing their power consumption.
Crews have been out all morning and into the afternoon facing frigid conditions to restore power to customers. Right now more than 4,000 customers are without power in Buncombe County.