Flight cancellations continue after PSA Airlines technical issue

Photo: WLOS

Tuesday at noon, several flights into and out of Asheville from Charlotte are cancelled as technical issues continue.

Hundreds of flights through American Airlines' regional carrier have been cancelled. The technical glitch started last week.

Some Charlotte passengers say they've been stranded for five days now.

American Airlines says PSA Airlines has stabilized its computer systems, and is working to get back to regular operations.

There are still problems here in Asheville as well.

Asheville has seven outbound daily flights to Charlotte, and at noon, six were cancelled--and that flight could also cancel tonight.

An agent says PSA is still having major problems with its system-wide outage, which is now in day six for American Airlines passengers.

An airport spokeswoman says stay to in touch with American Airlines, access its website and contact its customer service number, as they will have the most up-to-date information on what's happening with their flights.

Paul Hanson drives for a local shuttle service. He says three days ago, on Sunday, the shuttle bus company, called Grandy, did 14 runs between Charlotte with passengers.

One American Airlines passenger we spoke with who was stranded tells us she was stuck at the Charlotte Airport for seven hours on Monday, and that American Airlines' customer service could not help her find another means to get to Asheville.

She says the stranded passengers started bonding and talking as the hours went by, and she she ended up hitching a ride with someone to get to Asheville.

We'll have more on the American Airlines technical issues in our broadcasts Tuesday, starting at 5:30 p.m.

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