Glitch that canceled hundreds of American Airlines flights impacts Asheville travelers

As of 7:30 Friday morning, seven flights to and from Charlotte through American Airlines have been canceled at Asheville Regional Airport. (Photo credit: WLOS Staff)

A technical glitch that canceled hundreds of American Airlines flights in Charlotte has affected several flights in Asheville.

Seven flights to and from Charlotte through American were canceled, but a shuttle transported people to Charlotte who were able to rebook flights.

The problem began Thursday night when PSA Airlines, a regional carrier for American Airlines, canceled all flights because of a technical issue. There are still no answers as to what caused the glitch.

According to American Airlines, the total number of canceled flights was approximately 275, with about 120 of those in Charlotte.

American said the issue has since been resolved and flights are expected to resume by noon Friday.

Gian Bonfanti of Hendersonville, who was traveling home from Los Angeles, got the message Thursday night about flight issues.

He tried to work it out with American, but the only flights he found got him into Asheville on Friday night. So when he got to Charlotte, he decided to wait an hour and a half in line for a rental car.

"I’ve had flights canceled, but I’ve never had it this difficult, but I’ve been blessed in my travels, so. As much as I’ve traveled, this is the first time something like this has happened," Bonfanti said.

Shortly after that his wife pulled up, and they were headed home.

American has apologized for the canceled flights and says it will reach out to affected customers.

Travelers are encouraged to check their flight status on the American Airlines app or at aa.com before heading to the airport.


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